There are two ways to exchange an item, depending upon your preference.īefore the return: To receive the new item sooner, you can go ahead and place an order for the new item before you return the old item. If you’d like to exchange an item for a different color, different size, or different product altogether, we are happy to help you with that! The process is similar to a return, and all the same policies listed in our Return Policy apply. In this case, we’ll take care of it and work with you to find the best solution. However, if your item is damaged or defective, these exceptions do not apply. Items marked “Non-Returnable” on the sale page “5 for $25” (unless the entire bundle is returned) There are a few items that can’t be returned:īundled items at discounted rates, e.g. Return shipping costs apply, and the item must be in its original condition and packaging to be accepted. You can return most items (unless noted in listing for sanitation reasons) for a store credit within 30 days of delivery. it’s not the right fit, we’ll help you get there. This is why we are more than happy to assist you with finding the right choice. We want you to feel confident in your purchase.
Please know that we understand that choosing the right décor for your home/office can be a tedious process. Therefore, we are experiencing longer than normal return processing times, please allow 14-21 days before contacting Customer Support regarding your return. We are committed to the safety of our customers and employees as we navigate COVID-19. ALL IN STORE AND ONLINE PURCHASES MADE PRIOR TO SEPTEMARE FINAL SALE.
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